Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters.
We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
RESPONSIBILITIES
- Inspect grooming and attire of staff, and rectify any deficiencies
- Communicate with guests, other employees, and/or departments to ensure guest needs are met
- Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs
- Complete scheduled inventories of supplies, food, and liquor
- Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times
- Communicate last call at designated closing time
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
- Develop and maintain positive working relationships with others, and support team to reach common goals
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette
- Ensure adherence to quality expectations and standards
- Read and visually verify information in a variety of formats (e.g., small print)
- Visually inspect tools, equipment, or machines (e.g., to identify defects)
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
- Move through narrow, confined, or elevated spaces
- Move up and down stairs and/or service ramps
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Perform other reasonable job duties as requested by Supervisors
REQUIREMENTS
- Sijil Pelajaran Malaysia (SPM) or its equivalent
- 2 years experience in the food and beverage, culinary, or related professional area
- Keen interest in the F&B industry and customer service
Remuneration: RM3,000-4,000 (negotiable)
Location: Chinatown, Kuala Lumpur
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott staff benefits include complimentary laundry services, staff meals, after hours allowance, room and F&B discounts, and many more!